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We all know what basic phishing looks like:
Nigerian princes, fake delivery notices, or “Click here to claim your prize!”
But spear phishing is different.
It’s smarter.
It’s personal.
And it’s one of the fastest-growing threats to small businesses today.
In this blog, we’ll walk you through what spear phishing is, how it works, and how to spot one before it costs you time, trust, or money.
Spear phishing is a targeted email attack where cybercriminals impersonate someone you trust — a colleague, client, supplier, or even your boss — to trick you into doing something harmful.
Unlike broad phishing scams, spear phishing is tailored to you.
It uses personal details, familiar names, and insider knowledge to disarm you.
Get you to transfer money to a fake account
Trick you into clicking a malicious link
Steal your login details
Install spyware or ransomware
Gain access to internal systems or sensitive files
Attackers often gather info from LinkedIn, your website, social media, or past leaks. They know who you report to, who your suppliers are, or what software you use.
They send messages during busy times — Friday afternoons, school holidays, or big deadlines — when you’re less focused.
They use urgency, authority, or guilt to push fast action:
“Can you send this now? I’m tied up but it’s urgent.”
“We’ll lose the client if this doesn’t go out today.”
A client of ours received a message from their managing director… or so it seemed.
The email address was one letter off.
The tone was spot on.
The signature looked real.
It asked for a payment to be sent urgently while the director was “in a board meeting.”
The request was for £6,750.
Luckily, the finance assistant paused and picked up the phone.
The director had sent no such email.
No money lost — but it was close.
Too close.
The message feels too urgent or emotionally charged
It’s from a familiar name — but the email address is slightly off
The request is out of the ordinary (e.g. a new payment method or document access)
The sender is unavailable to speak (“in meetings,” “traveling,” etc.)
You're asked to bypass normal procedures
It comes at a strange time (evenings, weekends, bank holidays)
It contains small errors in grammar, formatting, or punctuation
Teach staff to trust their instincts.
If something feels off — it probably is.
Before approving unusual requests, confirm them with a quick call.
Modern filters can flag spoofed senders, suspicious domains, and malware links.
Even if login details are stolen, MFA adds an extra layer of protection.
Spear phishing is often used to get inside an account — and silently monitor for bigger opportunities.
Only allow a few verified people to handle payments — and require dual sign-off for new payees.
Encourage partners to secure their systems too — if they get breached, you can be targeted.
Do not reply
Do not click any links or download attachments
Forward the message to your IT/security team (or to us)
Call the person being impersonated to verify
Report it as phishing in your email client
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6 The Meadow, Copthorne, West Sussex. RH10 3RG
07588 455611
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